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Buying and Owning a Car
Get advice on buying a new or used car, and on understanding warranties, maintenance, and repossession.
The signs of a good car-buying experience? Things like trust, transparency, and fairness at the dealership. The signs of a bad car-buying experience? Things like misleading ads, bogus fees, and discriminatory practices. How can you protect yourself when buying a car?
When trying to get a product fixed, you might find yourself in a fix. That’s why the FTC wants to hear what happened if you recently tried to get a product repaired.
The car shopping process can be challenging — and expensive. Deceptive and unfair practices can make the shopping process even more confusing and costly. That’s why the FTC recently passed the CARS Rule. And it’s why the FTC and State of Connecticut just sued Manchester City Nissan (MCN), its owners, and some key employees.
Whether you’re excited about buying the car of your dreams or just trying to make your budget stretch to get reliable transportation, the car buying process can be stressful. It can also be costlier than expected, because of misleading ads and hidden fees at the dealer. The FTC’s new Combating Auto Retail Scams (CARS) Rule aims to change that by stopping bait-and-switch tactics and hidden fees.